Pricing for real-user-path monitoring

Monitoring plans
that show what real users actually see.

Most monitoring services observe from cloud datacenters. EyeballMonitor also observes through real ISP and mobile networks, using real browsers, screenshots and incident timelines. This is not simply a site check—it is a product for proving real-user impact, last-mile failures and partial regional incidents.

Real ISP endpoints, not only cloud nodes Checks through real ISP endpoints and mobile routes where real users actually load the site.

Visual evidence Screenshots, timestamps, metadata and incident history that replace disputes with verifiable evidence.

Built for demanding use cases CDN, WAF and routing failures, payment-flow rendering errors, regional outages and sensitive customer journeys.

Annual billing: Save 20%

Plans

A clear path from essential monitoring to real ISP evidence, multi-point coverage and enterprise escalation.

Starter

For a first real test of whether cloud status and real ISP experience disagree.

€99/ month

For small websites and essential comparison.

Up to 3 websites
5-minute uptime checks from 40 ISP endpoints
5 Eyeball screenshot points every 120 minutes
Desktop, Android, iPhone & Tablet render
Incident screenshots from affected points
Email + EyeAlert.app alerts
7-day history

Core

For teams that need real screenshots rather than a simple HTTP 200.

€119/ month

For production websites that require real visual verification.

Up to 10 websites
3-minute uptime checks from 40 ISP endpoints
Up to 5 real ISP Eyeball points
5 Eyeball screenshot points every 120 minutes
Desktop, Android, iPhone & Tablet render
Incident screenshots from affected points
Email + EyeAlert.app alerts
30-day history

Best starting point

Commerce

For e-commerce, platforms and services where partial failures already cost money.

€179/ month

Ideal for stores, checkout flows and customer-journey visibility.

Up to 25 websites
1-minute uptime checks from 40 ISP endpoints
Up to 15 real ISP Eyeball points
Starlink Eyeball premium point
15 Eyeball screenshot points every 90 minutes
Desktop, Android, iPhone & Tablet render
Incident screenshots from affected points
Email + EyeAlert.app alerts
90-day history

Business

For multi-site teams that need more points, faster response and stronger forensic context.

€499/ month

For demanding production workloads and broader regional coverage.

Up to 50 websites
1-minute uptime checks from 40 ISP endpoints
Up to 20 real ISP Eyeball points
Starlink Eyeball premium point
20 Eyeball screenshot points every 60 minutes
Desktop, Android, iPhone & Tablet render
Incident timelines
Webhooks + priority alerts
Email + EyeAlert.app alerts
Telegram + Viber alerts
120-day history

Talk to us

Enterprise

For critical services, multiple countries, sensitive customer flows and demanding SLA requirements.

€799/ month

For serious multi-region coverage and escalation.

Up to 100 websites
1-minute uptime checks from 60 ISP endpoints
Up to 40 real ISP Eyeball points
Starlink Eyeball premium point
40 Eyeball screenshot points every 60 minutes
Desktop, Android, iPhone & Tablet render
RBAC and advanced alerts
SLA-ready evidence bundles
Webhooks + priority alerts
Email + EyeAlert.app alerts
Telegram + Viber alerts
180-day history

Request an Enterprise proposal

Ultra / Custom

Ultra

For Starlink, specialised countries, custom ISP points, private delivery and forensic-grade requirements.

€1800/ month

When you need specialised evidence infrastructure, not merely monitoring.

Custom countries and network operators
Up to 200 websites
1-minute uptime checks from 90 ISP endpoints
Up to 83 real ISP Eyeball points
Starlink Eyeball premium point
83 Eyeball screenshot points every 30 minutes
Desktop, Android, iPhone & Tablet render
Forensic / NDA / custom onboarding
Advanced retention and evidence policy
Priority architecture consultation
Government / regulated environments
Fintech / payment operators
Hosting & dedicate servers
Gaming / Gambling / Fintech
Webhooks + priority alerts
Email + EyeAlert.app alerts
SMS + Telegram + Viber alerts
365-day history

Discuss a custom deployment

Currency: EUR Prices are monthly Annual billing includes a 20% discount VAT and applicable tax treatment are confirmed in the commercial proposal and invoice Additional points and custom countries are available as add-ons

Coming soon: Scenario-based Eyeball video evidence for online stores, covering registration, checkout, payment and order completion.

Add-ons

Real monitoring points have real operating costs. These capabilities are available separately.

Additional Eyeball point Add another real ISP, mobile or edge point to a selected plan—useful for a new country or operator.

Starlink / Ultra point Premium add-on for a distinct Internet profile and routing path, useful for last-mile and routing disputes.

Private onboarding NDA-based setup, custom escalation, incident templates and structured evidence for internal teams.

Frequently asked questions

The key points to understand before discussing a deployment.

Why is there no extremely cheap unlimited plan? This is not limited to cloud checks. Real points, real browsers and incident evidence have real operating costs and must be priced responsibly.

What is the main advantage over standard monitoring? Standard monitoring often sees only whether a site responds from the cloud. EyeballMonitor shows what real users see and provides evidence.

Which plan is the recommended starting point? Commerce offers a strong balance of real value, practical pricing and meaningful product differentiation.