See the Internet
the way real users do.
With evidence.
Most monitoring platforms observe from clouds and datacenters. EyeballMonitor observes from real ISP and mobile networks using real browsers and real page rendering. When monitoring is green but users still see an outage, a blocked page or a broken checkout, EyeballMonitor provides screenshots, timestamps, metadata and a complete incident timeline.
Cloud monitoring can be green while real users still see an outage.
This is the difference between standard monitoring and EyeballMonitor. One checks whether a site responds from a cloud node. The other shows what a real user sees through a real ISP, on a real network, in a real browser.
Traditional cloud / datacenter monitoring
Synthetic viewUseful for reachability and a basic infrastructure view, but it often misses last-mile failures, ISP routing anomalies, mobile-network issues, WAF/CDN mismatches and regional rendering failures.
- Checks whether a URL responds from a cloud environment.
- May miss an issue affecting only one ISP, city or country.
- Provides status, but not always convincing evidence for teams, vendors and customers.
- Good for servers; not always good at showing what a person actually sees.
EyeballMonitor
Real-user truthEyeballMonitor reveals the difference between cloud truth and user truth. You see real-browser rendering from real ISP and mobile points, plus screenshots, metadata and incident timelines for triage, escalation and SLA disputes.
- Observes through real ISP and mobile routes, not only datacenters.
- Shows a real screen and real rendering, not only an HTTP status.
- Provides evidence that resolves disputes with hosting, CDN, WAF or network providers.
- Detects regional, ISP-specific and last-mile failures that cloud monitoring often misses.
Why this is a product advantage, not a technical footnote
If a site is “up” in cloud monitoring but real users cannot load a page, sign in or complete a payment, the green status has no business value. EyeballMonitor was built for exactly this gap.
When cloud monitoring says UP but customers say DOWN
EyeballMonitor shows whether the issue is tied to a specific ISP, mobile network, region, CDN or WAF behavior.
Partial incidents can no longer hide
Regional, geo-specific and ISP-specific failures become visible instead of disappearing behind a generic “site is up”.
Evidence ends the debate faster
Screenshots, timestamps, metadata and incident timelines replace guesswork with evidence for vendors and internal teams.
How it works
A central control plane coordinates real machines around the world. Each node loads the target in a real browser, captures a screenshot and metadata, then returns a result that can be used for triage, root-cause analysis and evidence.
1) Central control
Targets, schedules, alert rules, retention and incident logic are managed centrally.
- 30-minute checks, configurable per target
- Per-location enable and disable controls
- Evidence retention controls
2) Real machines on real networks
Physical nodes on real ISP and mobile networks run the jobs—not shared cloud agents.
- Windows mini PCs
- Real browsers / real rendering
- ISP-level diagnostics
3) Evidence and alerts
Every result includes a screenshot, metadata and context, with an incident timeline and alerts.
- Email / Telegram / Webhooks
- Incident timeline view
- SLA-ready reports
Where EyeballMonitor is strongest
Built for teams that cannot accept “the site works for us” as a complete answer.
E-Commerce & Platforms
When checkout, login or payment rendering fails for only part of the audience, EyeballMonitor makes it visible immediately.
Transactional and high-availability platforms
For businesses where even a short regional failure means interrupted transactions, orders, sessions and lost trust.
Government, Media & Regulated sectors
Regional availability, content restrictions, audit trails and evidence for SLA or compliance disputes.
Ultra Tier: Starlink Eyeball Point
Sometimes the problem is not “the site” but the last mile: NAT/CGNAT, satellite routing, QoS, BGP anomalies, regional filtering or network-specific behavior. Ultra adds a distinct perspective: a real Eyeball node on Starlink—an Internet path that often behaves differently from fixed and mobile ISPs.
Why a CTO needs it
It ends the debate and accelerates root-cause analysis. If Starlink sees an issue while other paths do not, that is a strong signal for routing, CDN or geo logic. If Starlink is healthy but one ISP fails, the investigation can focus on that network.
- Faster triage: identify where the problem is
- Evidence for providers and CDNs
- Coverage for edge-case audiences
What you receive
Real-browser rendering, screenshot, timestamp and metadata, included in the incident timeline like every Eyeball point. The difference is the Internet source: Starlink and its satellite path.
- Starlink ISP label + point metadata
- The same alert and retention rules
- A dedicated Ultra filter in the interface
Ultra = Add-on (Premium)
A Starlink point is a Premium/Ultra resource and a separate paid add-on because the hardware, subscription and ongoing maintenance have real costs.
- Enabled for selected targets
- A separate check quota
- NDA and private-delivery options
Ready to see the truth, not just the status?
If monitoring is green but users still report failures, the problem is not the alerts—it is the point of view. EyeballMonitor provides the real-user perspective and the evidence missing from a standard monitoring stack.
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