# EyeballMonitor FAQ

## Why is there no cheap unlimited plan?

Real ISP points, browser rendering and evidence screenshots have measurable infrastructure costs. Plans are sized by website count, check frequency, evidence retention and network coverage.

## How is EyeballMonitor different from standard uptime monitoring?

Standard monitoring often proves that an origin or cloud endpoint returned HTTP 200. EyeballMonitor shows what a real user path from ISP and mobile networks can render, with screenshot, timestamp, metadata and an incident timeline.

## Which plan is suitable as the main starting point?

Commerce is the recommended starting point for online stores, checkout journeys and customer-facing platforms. Starter and Core suit smaller sites and teams; Business, Enterprise and Ultra add broader coverage, retention and escalation options.

## Is there an annual discount?

Yes. Annual prepayment receives a 20% discount.

## Are VAT and taxes included?

The listed values are base monthly prices. Applicable VAT, tax treatment and invoice details are confirmed in the commercial offer and invoice.

## How can I request a demo?

Use the public request form at https://eyeballmonitor.com/request-demo or email info@eyeballmonitor.com.